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What happens when an event is canceled? : StubHub This browser does not support PDFs. Lorenzo Gordon, Adobe Images Matthew McMillan Settlement Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. Class Action Lawsuit Against StubHub - LAW LID If you are interested in participating in the class action, please contact us at Toll Free: 1-833-630-1789 or Email: stubhubclassaction@kmlaw.ca. StunHub has to be the worst company in the history of companies for customer service. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the. StubHub Might Owe You a Refund For Canceled Events in 2020 - Lifehacker They were processing refunds for canceled events just like they previously did but then changed their policy. The lawsuit states that StubHub rescinded its FanProtect guarantee, which allows ticket sellers to offer refunds before the event. I deleted my account. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! I called them today, and at least they answered and a nice woman said she would escalate the refund and personally get back to me with an update. I bought my tickets under a much different safety expectation. StubHub - Wikipedia StubHub has reached a settlement with consumers over its refund policies during the pandemic, which included allegedly withholding refunds from consumers who bought tickets to events that were later canceled, postponed or rescheduled due to COVID-19. Their customer service is useless and brain dead. Given the impact of the coronavirus, it is not possible to sustain this practice in the near-term. In the end, the court found in favor of the plaintiffs in a federal class-action lawsuit filed against StubHub. StubHub is the world's top destination for ticket buyers and resellers. Rather than a simple courtesy, cash refunds were and remain contractual obligations between StubHub and customers such as the plaintiff, who the suit says bought two NHL tickets and received no refund from StubHub once the league suspended the remainder of its season. I will (apparently) receive a refund, but the damage is done. StubHub stopped guaranteeing cash refunds. Speaking to the broader business model of companies like StubHub, Vivid Seats and Gametime, the case places the blame for StubHubs inability to provide cash refunds in the face of mass event cancellations on its inherent shortage of operational cashflow. He offered me a replacement of standing-room-only tickets, which I refused as I had purchased centre ice, row 3. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Whereas last year there was a bubble for most of the year and fans couldnt attend, now all that counts is the money grab. Call toll-free from the U.S. or Canada, or chat online with support. I purchased a pair of last minute tickets to Adele in Las Vegas on February 25/2023.

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